Refund Policy
Last updated: August 2026
This Refund Policy applies to ClayCal Pro subscriptions sold by Daisy Grace Ceramics LLC through our online reseller and Merchant of Record, Paddle.
We want you to be happy with ClayCal. If you are not satisfied with your Pro subscription, you can request a full refund within 30 days of your payment date.
How to request a refund
Refunds are processed by Paddle, our payment provider. You can request a refund in one of the following ways:
- Visit paddle.net and use Paddle's self-service refund request flow.
- Email us at hello@daisygraceceramics.com with the email address used for your ClayCal account and the date of the charge. We will forward the request to Paddle on your behalf.
Refund timing
Approved refunds are typically returned to the original payment method within 5–10 business days, depending on your bank or card issuer.
What happens after a refund
Once a refund is processed, your Pro subscription will be canceled and your account will move to the Free plan. None of your existing data will be deleted; you will continue to have read-only access to the Pro features and data you created.
Questions?
Contact us at hello@daisygraceceramics.com and we will help you resolve the issue.